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We hope you enjoy our products. In a situation where you are not completely satisfied with your purchase, we will be happy to change the purchase or return the money.

Return or change of goods shall be carried out in accordance with the provisions of the Cabinet of Ministers of the Republic of Latvia “Procedure for applying for and reviewing a consumer’s claim for goods or services not in conformity with the terms of the contract” (http://www.likumi.lv/doc.php?id=141276)

In accordance with the provisions of the Cabinet of Ministers on the distance contract of 28 May 2002, the buyer may exercise the right of withdrawal and return the item within 14 calendar days if:

the purchased item has not been used;

the original packaging and the complete set of the purchased goods are preserved and not damaged;

In case of withdrawal from the goods, the money for the delivered delivery is not repaid. TuTuuToys will return the payment for the item within 30 calendar days to the bank account indicated by the customer (without payment of the delivery).